Shipping policy

Shipping Policy

Last Updated: 23/06/2026

Shipping Destinations

Tripzy currently ships to the United Kingdom and selected countries within the European Union.

If your country is available at checkout, we are able to deliver to your location.

Delivery Times

Estimated delivery times range from 7 to 20 business days, depending on the destination and local carrier operations.

Please note that orders may arrive earlier than the estimated timeframe.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Processing times may be longer during periods of high demand, public holidays or promotional events.

Free Shipping

We are pleased to offer free shipping on all orders.

No additional shipping fees will be charged at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please note that tracking information may take a few days to become active while the shipment is being transferred between logistics partners and local delivery networks.

Delivery Responsibility

Customers are responsible for providing a complete and accurate shipping address at the time of purchase.

Tripzy cannot be held responsible for delays, failed deliveries or additional costs resulting from:

  • Incorrect or incomplete shipping information;

  • Refusal to accept delivery;

  • Failure to collect a parcel;

  • Customer absence during delivery attempts.

If a package is returned due to any of the circumstances above, additional shipping charges may apply for reshipment.

Customs Duties and Import Taxes

For customers located outside the United Kingdom or where applicable under local regulations, import duties, customs charges, VAT or other taxes may be imposed by local authorities.

These charges are not controlled by Tripzy and remain the responsibility of the customer.

We recommend checking your local customs regulations before placing an order.

Delays Beyond Our Control

While we strive to ensure timely delivery, Tripzy is not responsible for delays caused by circumstances outside our reasonable control, including but not limited to:

  • Customs inspections or clearance procedures;

  • Carrier delays;

  • Severe weather conditions;

  • Public holidays;

  • Strikes or transportation disruptions.

Contact Us

If you have any questions regarding your shipment, please contact our support team:

Tripzy

Email: help@tripzyco.com